Your privacy matters to us. This page explains what personal information jl95 collects from Filipino members, how we use it, and the steps we take to keep it safe. Please read this carefully before using the platform.
This Privacy Policy applies to all members and visitors of the jl95 platform, including those who access the site via mobile browser or the dedicated app. It describes the types of personal data we collect, the purposes for which we use that data, and the rights you have as a member based in the Philippines. By registering an account or continuing to use the platform, you acknowledge that you have read and understood this policy. If you have any questions about how your data is handled, you may reach us at [email protected]. We review and update this policy periodically to reflect changes in our practices or applicable regulations.
When you register on jl95, we collect personal information that is necessary to create and manage your account. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. When you use the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us detect unusual activity, prevent fraud, and improve the overall performance of the platform for Filipino members. We may also collect information you voluntarily provide when contacting our support team, such as the nature of your query and any attachments you submit. All information collected is limited to what is reasonably necessary for the purposes described in this policy.
The personal data we collect is used primarily to operate and maintain your jl95 account in a secure and compliant manner. We use your identity and contact details to verify your eligibility, process your transactions, and send you important account-related notifications such as deposit confirmations and withdrawal updates. Your device and session data is used to monitor platform security, identify suspicious login attempts, and ensure that only authorised users can access your account. We may use your email address or mobile number to send you service updates, policy change notices, or responses to your support requests — we do not send unsolicited promotional messages without your consent. Aggregated and anonymised usage data may be used internally to analyse platform performance and improve the experience for all members across the Philippines. We do not use your personal data to make automated decisions that significantly affect your rights without human review.
jl95 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are bound by strict confidentiality obligations. In cases where we are required by Philippine law, a court order, or a regulatory authority to disclose your information, we will comply with such legal obligations while notifying you where permitted. If jl95 undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your personal data with third parties for their own independent marketing purposes. Any third-party partners we work with are carefully vetted to ensure they maintain data protection standards consistent with our own.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Transaction records and identity verification documents are kept for the minimum period required under applicable Philippine financial regulations. If you request account closure, we will deactivate your account and begin the process of securely deleting or anonymising your personal data, except where retention is required by law. You may request information about the specific retention periods that apply to your data by contacting our support team at [email protected]. We use secure deletion methods to ensure that data which is no longer needed cannot be recovered or misused. Our data retention practices are reviewed regularly to ensure they remain proportionate and compliant.
As a member of jl95 based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request corrections to any inaccurate or incomplete data in your account profile. If you believe that your data is being processed in a manner that is not consistent with this policy or applicable law, you have the right to raise a concern with our support team. You may request the deletion of your personal data, subject to our legal retention obligations, by submitting a written request to [email protected]. We will respond to all data rights requests within a reasonable timeframe and keep you informed of the progress. If you are not satisfied with our response, you may escalate your concern to the relevant data protection authority in the Philippines.
jl95 uses cookies and similar tracking technologies to enhance your experience on the platform and to ensure that essential features such as login sessions and account preferences function correctly. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to remember your preferences on return visits. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. Our use of cookies is limited to what is necessary for platform operation, security monitoring, and internal analytics. We do not use cookies to build profiles for sale to third parties.
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the jl95 platform is encrypted using industry-standard protocols to prevent interception. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security assessments and vulnerability testing to identify and address potential risks to the platform. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable Philippine regulations. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your jl95 account.
Quick answers to what Filipino members most often ask about how jl95 handles personal data.
If you would like to know more about how jl95 handles your personal data, or if you have a specific privacy concern, our support team is ready to help Filipino members at any time.